Privacy Policy

Effective date: July 15, 2026

At MAISON DE VAVA, care extends to the way we handle your personal information. This Privacy Policy explains what information we collect through our website and email sign-up, why we collect it, how it is protected, and the choices available to you.

MAISON DE VAVA is a business based in British Columbia, Canada. We handle personal information in accordance with applicable Canadian privacy laws, including British Columbia’s Personal Information Protection Act.

1. Information we collect

When you join our mailing list, we collect only the email address you choose to provide.

Our sign-up form does not ask for your name, mailing address, telephone number, date of birth, or other identifying information. You may therefore subscribe without providing your name.

Although an email address may not always identify someone by itself, it is treated as personal information and is protected accordingly.

Our website platform may also automatically process limited technical information when you visit the website, such as your IP address, browser type, device information, and information about how the website is accessed or used. This information may be collected through cookies or similar technologies used to operate, secure, and understand the performance of the website.

2. Why we collect your email address

We collect your email address so that we may send you communications from MAISON DE VAVA, including:

  • our introductory welcome letters;

  • Letters from MAISON DE VAVA;

  • news about our collections, products, and work;

  • invitations, announcements, and launch information; and

  • occasional offers or other communications related to MAISON DE VAVA.

We will not use your email address for an unrelated purpose without obtaining additional consent where required.

Providing your email address is voluntary. You are not required to join our mailing list in order to browse our website.

3. Your consent

By voluntarily entering your email address into our sign-up form and submitting the form, you consent to:

  1. the collection and storage of your email address; and

  2. receiving electronic communications from MAISON DE VAVA.

We will request consent in a clear manner and will maintain records of subscriptions where reasonably required to demonstrate that consent was provided.

You may withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us directly. There is no charge to unsubscribe.

Once you unsubscribe, we will stop sending you marketing emails as promptly as reasonably possible and within the period required by law.

4. How we use and disclose your information

We use your email address only for the purposes described in this Privacy Policy and for reasonable administrative, security, legal, or compliance purposes connected with operating our mailing list.

We do not sell, rent, or trade our mailing list.

We may provide limited access to your email address to service providers that help us operate our website, maintain our mailing list, deliver emails, provide technical support, or protect the security of our services.

These providers may process information only as needed to provide their services to us or as otherwise permitted by their own legal obligations and agreements.

We may also disclose information where reasonably necessary:

  • to comply with a law, court order, or lawful government request;

  • to investigate fraud, misuse, or a security incident;

  • to protect the rights, safety, or property of MAISON DE VAVA or others;

  • in connection with a reorganization, sale, transfer, or succession of the business, subject to appropriate privacy protections; or

  • where you have otherwise consented to the disclosure.

5. Squarespace and other service providers

Our website and mailing list are operated using Squarespace and its related services.

When you enter your email address, it may be transmitted to, stored by, or processed through Squarespace systems and authorized service providers acting on its or our behalf. Squarespace may also automatically process certain technical information about visitors for website operation, analytics, security, and related purposes.

Some service providers or systems may be located outside British Columbia or outside Canada, including in the United States. As a result, personal information processed outside Canada may be subject to the laws of the jurisdiction in which it is stored or processed and may be accessible to courts, governments, law-enforcement authorities, or regulatory bodies in that jurisdiction in accordance with local law.

We select established service providers and use reasonable contractual, administrative, and technical measures to protect personal information under our control. However, no online system or method of electronic storage can be guaranteed to be completely secure.

6. Cookies and website information

Like many websites, our website platform may use cookies and similar technologies that are necessary for the website to function, maintain security, remember preferences, or provide information about website traffic and performance.

Where our website uses non-essential analytics, advertising, or similar technologies requiring consent, visitors will be given an appropriate opportunity to manage those choices where required by applicable law.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

7. How long we keep your information

We retain your email address for as long as you remain subscribed to our mailing list and for only as long afterward as reasonably necessary for legal, compliance, security, record-keeping, or suppression purposes.

When you unsubscribe, we may retain a limited record of your email address and unsubscribe request so that we can respect your preference and demonstrate compliance with applicable law. An address retained for this purpose will not be used to send further marketing communications unless you subscribe again.

When personal information is no longer reasonably required, we will securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and technical requirements.

8. Safeguarding your information

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we hold.

These measures may include:

  • limiting access to the mailing list;

  • using password-protected accounts and reputable service providers;

  • maintaining appropriate account and platform security;

  • reviewing access when it is no longer required; and

  • responding appropriately to suspected privacy or security incidents.

Although we take reasonable precautions, information transmitted through the internet is never entirely free from risk.

9. Accessing or correcting your information

You may contact us to ask whether we hold personal information about you, request access to that information, or request that inaccurate information be corrected.

Because we collect only an email address through the mailing-list form, we may need reasonable information from you to verify that the email address belongs to you before fulfilling a request.

Access may be limited where permitted or required by law. If we cannot fulfill all or part of a request, we will explain the reason where legally appropriate.

10. Questions and privacy concerns

MAISON DE VAVA has designated a Privacy Officer who is responsible for overseeing our handling of personal information.

Questions, access requests, correction requests, withdrawals of consent, or concerns about this Privacy Policy may be directed to:

Privacy Officer
Dr. Vanessa Bork
Email: v@maisondevava.com
408 - 55 Water Street, Office# 8637, Vancouver, BC V6B 1A1

Please use the subject line Privacy Request when contacting us about personal information.

We will review and respond to privacy concerns within a reasonable period. We may ask you for information needed to understand the concern or verify your identity.

If you are not satisfied with our response, you may have the right to contact the Office of the Information and Privacy Commissioner for British Columbia or another privacy regulator with jurisdiction over the matter.

11. International visitors

MAISON DE VAVA is based in British Columbia, Canada, but our website may be viewed from other countries.

Where the privacy laws of another jurisdiction apply to our activities, we will take reasonable steps to comply with the obligations applicable to us. Privacy rights and legal requirements may differ depending on where you live.

12. Children’s privacy

Our mailing list and website are intended for a general audience and are not designed specifically for children.

We do not knowingly seek to collect personal information from children who are not legally able to provide valid consent. If you believe that a child has provided an email address without appropriate consent, please contact our Privacy Officer so that we can review and address the matter.

13. Changes to this Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change.

The current version will be posted on this page with its effective date. If we make a significant change to how we use information already collected, we will provide notice or seek additional consent where required by law.

14. Contacting us

For general questions about MAISON DE VAVA that are not related to privacy, please use the contact information provided elsewhere on our website.

For all matters concerning your email address, consent, access rights, or this Privacy Policy, please contact the MAISON DE VAVA Privacy Officer using the information above.